The entire management of BioTalentum Ltd. (the CEO, Finance/HR Director, Consulting Director, and Quality Manager) believe that the strategic directions of company, including both the short-term and long-term goals, can only be achieved through delivering high quality products and services.
Already years ago, the management expressed their commitment to introducing, monitoring and improving a quality management system in accordance with the MSZ EN ISO9001:2015 standard as a way of maintaining and increasing customer satisfaction.
In designing the quality management system, they took into consideration the customers’ needs and expectations and how they can be aligned with the company’s corporate culture, while at the same time observing the regulatory requirements.
The quality policy implemented follows the requirements of the ISO9001:2015 standard, which may be characterized by quality focus, partner-oriented approach, committed leadership and a process approach. This policy ensures high quality products, continuous improvement and customer satisfaction.
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